The Spiritual Planet ships within the continental USA and Canada.
International Shipping is available for additional shipping fees.
We ship Monday through Friday except on US Federal Holidays.
Please allow 12-48 hours for order processing, after which you should receive a shipment notification by e-mail.
Some custom made items will need more processing time, but this will be stated clearly in the item description.
Returns & Exchanges
We hope you love the items you purchased from us as much as we do. If you are not satisfied with your purchase, you may return unused items within 14 days of receipt for a refund in the original form of payment, minus a $5.95 flat rate shipping charge.
Final sale items may not be returned or exchanged and these will be clearly noted on the product detail page.
Customized and Made to Order merchandise may not be returned and this will be clearly stated in the items description.
Items must be returned in original condition with tags attached, preferably in the original packaging. Items that do not meet these criteria may not be accepted for returns. All returns must include a Return Authorization Form.
To initiate a return and receive this form, please email firstname.lastname@example.org with your name, e-mail, and Order ID#.
Once we have received your return, it will be processed within 2-3 business days. Credit card refunds may take up to 10 business days to be processed by your bank.
We’re happy that you love your items from us, and love to assist with exchanges if you need a different size/color/item/etc. You can exchange your item within 14 days of receipt.
If you would like to exchange an item, contact customer care at email@example.com and initiate a return of the previous item using the same return process outlined above.
Need more help?
Please feel free to contact us at firstname.lastname@example.org with any questions.